"Finish Line BEST TRIP OF MY LIFE ! Let me just say that I tried local agents had no luck. Then did a google search for northeast Pa. for Travel Agents and about 50 people popped up. Tracy Schatz was the only one that had specializing in Bucket Lists. My son was running a marathon from Mt. Everest Base Camp in Nepal down to a village called Namche Bazaar in Nepal. I told her I want to be there when he crosses the finish line. I had no idea how to go about this trip , I have never been over seas before. Tracy took over and I thank God she did. She set the whole thing up for me from start to finish !!!!! When she tells you don't worry about anything she means it. I can't explain how smooth the trip went from the time I landed in Kathmandu in Nepal till the time I left. There was someone there to guide me through everything. My guide was great !!! She did a great job!!!"
A Truly Memorable Vacation/Anniversary Trip
"This being our first travel advisor ever, I found Tracy through the ASTA membership site. My biggest concern was making sure we were able to communicate what we did NOT want, and provide enough info to allow her to hone in on our likes/interests. Tracy came back with two proposals, but we really only needed 1 - it was perfect and exactly what my wife was coveting. It made for an incredibly memorable vacation - we would use Tracy again in a heartbeat. A few things stand out for me: a willingness to listen and truly understand the clients needs/interests, and translate those into destinations; prompt and complete responses to questions; a brief check-in during the vacation to see that all was well; and most importantly to me, she was genuinely interested in our observations and feedback. This tells me that she is engaged and cares about her work-product - and that clients will benefit from all her previous engagements/experience."
"Best Family Vacation EVER!"
The Best!! Working with Tracy was simply wonderful! She truly cares and wants to know about you and your fellow travelers, ensuring she meets your expectations. She takes all input provided into consideration, and it shows! Tracy, checked up on us during our vacation to ensure everything was as expected. I have already recommended Tracy to other family members and close family friends. This really was the BEST family vacation! I was unable to input all Destinations below, however, this trip included;
Glacier National Park, Montana ~ Big Sky, Montana ~ Cody, Wyoming ~ Jackson Hole, Wyoming
"In short... TRAVEL-AGENT-BLISS!!! Tracy made my decisions, details and destination easy!! I owned a travel agency for 13 years so I'm an educated consumer. Tracy handled my upfront reservations and had my back when my husband got covid in Peru. She was available nights, weekends and after we returned home. She made reservations for our extended stay, changed our airline tickets and made arrangements to meet the requirements to get back into the USA ... all without waiting to be asked. You will be extremely blessed ... as were we... to have Tracy as your travel consultant!!!!!"
"Potentially the Best Trip Ever"
Tracy is very pleasant to work with and very efficient at what she does. Tracy is quick to respond to questions and provides thorough and complete answers. Tracy was instrumental in guiding me through a cancellation of my trip due to illness.
"This was a trip of a lifetime"
She followed up on all our needs and we did have an emergency in Ireland when we thought we lost our passport!
"We Love Small Ship Cruising"
I needed to cancel 1 cruise and move forward to a new date Tracy was very confident and accommodating. She suggested this cruise... Good Job Tracy !
"Another Amazing Trip"
Tracy is awesome! She is so easy to work with, detail oriented and always responds in a very timely fashion, I would not even entertain using someone else to help plan a vacation. Thank you Tracy for always being there to help us and being a great source for recommendations!
"London and Paris in 10 Days"
Tracy took the worry out of planning for such a "foreign" trip. Even while she was stranded on her own trip, she was on top of any concerns that we had.
"Tracy is a pro in all senses of the word. Competent, creative, and committed. From the simple to the complex - and our travel got complex in a hurry due to Covid - Tracy was there for not only me as Trip Leader, but for EVERY participant that signed up. She made me look good and she handled the many challenges that we encountered with speed and accuracy. Her sense of humor kept me going when I got stressed, and more than ANYONE related to this entire trip to Peru, I had 100% confidence she would deliver. And she did, and she does. When you have intricate travel or are going to more exotic places, you MUST have Tracy on your side."
"Tenouttaten: Tracy was phenomenal and took all the pain out of travelling, short of doing our packing for us. I couldn't have asked for a more courteous, responsive, helpful, and friendly travel agent. Will absolutely be working with her again when we travel next. THANK YOU TRACY!!!!"
"It was no easy task, planning family trip with nine people, but she took it on and exceeded all of our expectations. We started out in Vegas and checked out the strip and a stop at Hoover Dam. Then we took a 15 passenger van and made our way to Arizona to see Antelope Canyon, the Grand Canyon and Phoenix. She was very good with finding the best price for us, she was constantly watching the price of the airline tickets and letting us know to try and find us the best deal. We had an issue with the Van rental two days before we were supposed to leave and all I needed to do was make a phone call to Tracy and she took care of it. She found so many other great ways for us to enjoy our trip, we didn’t know much about the best ways to explore and she made sure that we used our time wisely to the best way that we could. We are already talking about our next big family trip to Yellowstone and without a doubt we will be using Tracy to plan that for us!!!"
"Working with Tracy was a pleasure! She was accessable, professional, knowledgable and supportative every step of the way in planning our trip to the Bahamas!!!"
"I had a work trip scheduled for Costa Rica. We were flying from Philly to Miami to Liberia Costa Rica. Tracy SAVED the day when a flight got cancelled and she was able to get me on a flight that America told me was full. I have no idea how she did that but our trip was saved because on a Sunday morning at 9:30 am she answered my text and in a period of 10 minutes she had my international flight booked!!!
I've met Tracy at in-person at one of the expos. She helped me to book Alaska cruise customized to my interest (unconventional cruises) . She booked a trip from beginning to end for our family, including managing several interruptions due to COVID
Called to book a train trip and she got right on it. The only problem was with Amtrak and she fixed everything.
"Tracy was so helpful in planning our trip to St. Lucia, especially because of the COVID restrictions. We travel a lot, and so not going anywhere all year, we were in need of a vacation and wanted to go somewhere that was allowing travel and found that most Caribbean Islands were allowing visitors (with restrictions). I haven't been to this area and I usually like to research a ton before travel but with work being so crazy, I didn't have as much time to look into everything. Tracy was super amazing at helping us find the best hotel that would work for the kind of trip we wanted. She was very prompt at responding to all of my emails with questions and seemed very knowledgeable about the area we were going. It was weird for me to hand over a vacation and everything to someone else, because I normally book trips and research all on my own, but after having Tracy help with this trip, I wouldn't hesitate to have her help us out again."
"If you are looking for a travel agent....this lady right here is way more than that! She really rocked it at planning out our whole trip to Riviera Maya Mexico! Everything we asked for she did and then some! My husband and I enjoyed our getaway soo much! Thank you Tracy from the bottom of our hearts!"
"Responsive and Efficient!! AWESOME! Tracy immediately had a can-do attitude and started sending me information. I loved that we could text back and forth. She was an excellent communicator and I never wondered what was going on. She LISTENED to what I wanted and delivered!! Her advice for travel and tipping etc was indispensable. The resort she booked us at was amazing and we all had a phenomenal time!! Everything went exactly according to plan. I would use Tracy again in a heartbeat. Outstanding service!"
"Working with Tracy exceeded all of our expectations. She had answers to all of our questions, generated our trip options based upon the experience and atmosphere we wanted to have and was immediately responsive when any ripple in the plan occurred. Tracy is an exceptional agent and we will use her services again for trips in the future. When our flight was delayed, Tracy sent us turn by turn instructions for navigating through the airport to make our next flight in time. When my wife needed medical care, Tracy coordinated for nurses to meet us as we exited the shuttle from the airport to the resort. She went above and beyond in all regards."
"Tracy has planned multiple trips for us (our family & friends) and we have never been disappointed. She really listens to what her clients are looking for and gives a variety of options. We have been to California (San Francisco & Napa), Niagara Falls – Canada, The Fingers Lakes in New York and Belize, all of which she has planned. While in Belize we had a family emergency and she came through immediately to help with the changing of our travel plans."
"Mrs. Tracy you rock! Thank God for her. She made our trip less stressful, a much easier process. All you have to do is tell her your vision and destination and she will bring it to life. The day of your trip, all you have to do is get on your flight and just go. This was the second time I booked a trip through her and she hasn’t let me down NOT ONCE! Her customer service is beyond the roof! She makes sure that everything is perfect for you and your family upon arrival and departure. Mrs. Tracy get ready because there are more trips I would like to book! Thank you!"
"1st on the bucket list -Ireland- " it was awesome! Tracy was a hands-on agent from the first day we sat down together till the last day of the trip!! She is always only a call away. That was always comforting to know. We will be using Tracy for our next trip to Colorado. We highly recommend her for all your travel."